Privacy Policy

Effective Date: 1st of September 2022
Last Updated: 1st of August 2025

Miluyi Digital Solutions (“Miluyi,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our branding, graphics, web design, digital marketing, and digital and print media services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you interact with us, we may collect personal information, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Business name
  • Billing and payment details
  • Address (for print media delivery, if applicable)
  • Any other details voluntarily provided through forms, emails, or consultations

b. Business Information

For branding, web design, and marketing services, we may collect information about your company, including:

  • Company logo and branding assets
  • Website details and domain name
  • Social media profiles
  • Marketing strategies and advertising preferences

c. Transaction & Payment Information

If you purchase digital or print media services, we may collect transaction-related information such as:

  • Invoice details
  • Payment status
  • Delivery address (for physical media orders)

We do not store your credit card or payment details. Payments are processed securely by third-party payment processors.

d. Website & Usage Data

When you visit our website or use our services, we may collect information such as:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of visit
  • Interaction with advertisements and marketing emails

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide branding, graphics, web design, and digital marketing services.
  • Order Processing: To fulfill and deliver digital and print media orders.
  • Communication: To send updates, invoices, project progress, and marketing communications.
  • Customer Support: To respond to inquiries, feedback, and support requests.
  • Marketing & Promotions: To inform you about special offers, newsletters, and services (you can opt out at any time).
  • Legal & Compliance: To comply with legal obligations, prevent fraud, and enforce our terms of service.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following situations:

  • Service Providers: With trusted partners who help in delivering web design, printing, and marketing services.
  • Payment Processors: With secure third-party payment platforms for transaction processing.
  • Legal Requirements: If required by law, court order, or to protect our rights and services.

4. Data Retention

We retain your personal and business information only for as long as necessary to fulfill our obligations or as required by law. Typically, project files and related client data are stored for up to 3 years unless requested for deletion.

5. Security Measures

We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we encourage you to take precautions when sharing sensitive details.

6. Your Rights & Choices

You have the right to:

  • Request access to your data.
  • Request correction or deletion of your information.
  • Opt out of marketing communications at any time.

To exercise your rights, contact us at support@miluyi.com.

7. Purchase & Refund Policy for Digital & Print Media Services

  • Digital Services: Once a project is delivered (e.g., logo design, website, digital marketing campaign), refunds will not be granted. However, we allow modifications and revisions based on the agreed scope.
  • Print Media Orders: If you order physical marketing materials (e.g., business cards, flyers, branded merchandise), refunds will only be issued for defective or incorrect orders. Clients must notify us within 48 hours of receiving the product for review.
  • Project Cancellation: If a project is canceled before completion, a partial refund may be issued based on the completed work.

8. Third-Party Links

Our website may contain links to third-party services or social media pages. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Information

For any privacy-related questions, concerns, or data access requests, please contact us at:

Miluyi Digital Solutions
Ibadan, Oyo State, Nigeria
📧 Email: sunday@miluyi.com
📞 Phone: +2347056364242
🌐 Website: jobsbymiluyi.com.ng

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